You may have heard that AI is the best thing since the invention of computers, or that it is costly and confusing. Both of those things can be true, and it all depends on your approach. The potential rewards of Microsoft’s flagship AI offering, Copilot, are phenomenal, but reaping them doesn’t happen by chance.
If you want the reported productivity gains and profitability boosts, there is definitely an easy way and a hard way. The planning and implementation of Copilot are critical stages, and so too is the ongoing assessment and management, which is where the recently launched Copilot Analytics comes in. Copilot Analytics is a powerful new tool designed to help organisations measure the adoption and business impact of AI-powered assistants like Copilot. This exciting development will help to safeguard AI investment and to tap into greater potential.
Copilot Analytics is part of the new Copilot Control System, which gives IT and business leaders the tools they need to confidently adopt Copilot and agents. Available through the Microsoft 365 admin centre, the Copilot Dashboard, and Viva Insights, the newcomer lets you tailor Copilot reports with your business data or create custom reports with organisational attributes and longer usage data sets.
Copilot Analytics gives more granular controls, so that you can drill down into data by department, user type, or job function, for example. This allows organisations to identify where they are getting best value from their Copilot licenses, where users need extra help, and which licenses can be reallocated. The license includes access to Viva Insights Premium at no additional charge for those who purchase Microsoft 365 Copilot licenses.
Our Copilot experts have been working hard on a solution that helps Data#3 customers to make the most of these new capabilities. We’ve developed custom reports and dashboards that are ready to go, so you can quickly analyse and track your organisation’s adoption of, and benefits achieved, using Copilot, without having to start from scratch. You can:
We were very fortunate to participate in Microsoft’s Early Access Program (EAP) for Copilot, giving us the chance to get a head start – and this extra experience has given us first-hand understanding of common challenges such as limited toolset capabilities, aggregate data reporting, lack of granularity, and time constraints. We wanted our solution to come with the expert support needed to make Copilot really deliver on its promise.
To do this, we developed custom reports and dashboards, so you can track the deployment of Copilot across your organisation, understand how usage metrics translate into potential time and cost savings, and identify areas for further deployment.
Much as AI is an exciting technology, there will inevitably be some users who embrace the opportunity eagerly, while others will be more reticent or lack confidence. Using the custom reports developed by our Copilot team, you can evaluate the effectiveness of training initiatives, identifying low adoption areas, and designating top users as Copilot champions.
According to McKinsey, generative AI could increase corporate profits by a massive US$4.4 trillion per year, thanks to productivity and efficiency gains. Copilot Analytics is an essential tool to help your organisation to unlock those gains, and to establish yourself firmly in the AI wins column. For more information on Copilot Analytics, M365 Copilot or any of Microsoft’s AI solutions, please contact our AI experts today.