Data#3 Lifecycle 360 - your infrastructure insight
Never lose hardware or miss a vital upgrade again.
Multi-vendor device support, lifecycle management and services.
Overview
In today’s highly competitive business environment, you simply can’t afford to run inefficient or unreliable technology. That’s why reliable and future-focused IT maintenance services are essential for the smooth operation of your business infrastructure and applications.
A proactive approach
At Data#3, we offer more than just straightforward IT maintenance and support services.
Our dedicated team works as your technology partner, delivering proactive and predictive maintenance services to help optimise productivity and mitigate risk across your infrastructure.
Frequent update schedules provide full visibility over your install base and service contracts, whilst security and business continuity requirements are maintained via services such as continuous network self-monitoring and diagnostics, targeted device alerts, end-of-life device mapping, heightened escalation management, and focused technical support.
Maintaining the health of your IT
As part of our proactive and predictive maintenance programs, we also ensure that your IT infrastructure operates as efficiently and cost effectively as possible.
Whether it’s on-premises physical hardware or cloud-based networks and applications, we customise flexible maintenance contracts to suit your business requirements and help maximise the value of your technology investment, minimise the risk of service interruption and meet your compliance obligations.
Benefits
Key benefits of IT maintenance services
Reduce risk, minimise downtime, and ensure business continuity.
Increase visibility and control over maintenance costs.
Consolidate maintenance contracts and align to SLAs.
Extend the life of your IT assets and maximise ROI
Solutions & Services
Explore our maintenance and support offerings
More than support - a smarter way to manage IT
Cisco® Success Tracks is a comprehensive suite of services designed to help IT teams maximise the value of their Cisco technology. With graduated service levels, Success Tracks empowers IT leaders to shift from firefighting to futureproofing.
With Success Tracks, you get:
- Expert Support – Personalised guidance from Cisco specialists
- Smart Insights – AI-driven analytics for better decision-making
- Contextual Learning – Tailored resources to upskill your team
- Guided Journeys – Step-by-step use cases to maximise value
Success Tracks is managed through CX Cloud, an AI driven digital dashboard that provides real time visibility into your Cisco environment. It collects data from your Cisco products, applies predictive intelligence, and gives you actionable insights—improving uptime and IT efficiency.
CX Optimiser
Go further with Data#3’s CX Optimiser Service
Whilst Success Tracks ensures you get the most out of your Cisco environment, Data#3’s complimentary CX Optimiser Service ensures you get the most out of Success Tracks itself.
As Cisco APJC CX Partner of the Year (2023 & 2024), Data#3 brings deep Cisco expertise and a proven track record of delivering success. Our CX Cloud Optimiser Service ensures:
- Expert-led onboarding of your assets to derive maximum value from CX Cloud
- Guidance on embedding insights and recommendations into business-as-usual (BAU) operations
- Regular check-ins to share new features and functionality for ongoing optimisation
Contact our Maintenance Services team
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